Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Details of designation |
Contact Person Name |
Address where the physical address location |
Contact No. |
Email-ID |
Working hours when complainant can call |
| Customer Care |
Dattatraya Ghodke |
B4-203, Vikas Complex CHS Ltd.L.B.S. Road,Thane (West)-PIN-400601 |
+91 8104730434 |
drghodke1955@yahoo.co.in |
day-day 09 AM – 05 PM |
| Head of Customer Care |
Dattatraya Ghodke |
“As above” |
-- |
-- |
-- |
| Compliance Officer |
Dattatraya Ghodke |
“As above” |
+91 8104730434 |
drghodke1955@yahoo.co.in |
day-day 09 AM – 05 PM |
| CEO |
Dattatraya Ghodke |
“As above” |
-- |
-- |
-- |
| Principal Officer |
Dattatraya Ghodke |
“As above” |
+91 8104730434 |
drghodke1955@yahoo.co.in |
day-day 09 AM – 05 PM |
- The abovementioned details would facilitate the complainants to approach the concerned Research Analyst before filing complaint to SEBI. For more details go to: -
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
- We aim to resolve all grievances within 21 working days from the date of receipt.
- If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
- SCORES Portal: scores.sebi.gov.in
- In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
- ODR Portal: smartodr.in